You
are getting a predictive
dialer backed by
the manufacturer
and UsedDialers.com
for less than 1/2
price of comprable
systems. The
Blue
Streak is
the little brother
to the Razor predictive
dialer with thousands
of seats used in
hundreds of call
centers across the
globe. It's the
same software as
the Razor predictive
dialer with some
of the advanced
features like digital
voice recording
"grayed out".
The button is still
on the screen, it
just doesn't "click"
or change colors
when you try to
press it. The Blue
Streak predictive
dialer is simple
to use and perfect
for a starter telemarketing
company. If you
ever outgrow the
Blue Streak Outbound
Predictive Dialer
don't sell it, just
upgrade it to the
Razor predictive
dialer or expand
to more agent stations
for only $500.00
each. The Blue Streak
predictive dialer
is fully FTC compliant
and has an easy
to use DNC list
scrubber that automatically
filters leads each
time you import
them into the dialer.
This auction includes
agent headsets,
network cables,
network switch,
full installation
support, technical
support and one
on one training
once your system
arrives. Pretty
much all you need
to supply are agent
computers and a
T1 or up to24 analog
telephone lines.
If you use a PRI
T1 the Blue Streak
will even allow
you to change the
number displayed
on caller id whenever
you want.
The
Blue Streak predictive
dialer comes loaded
with standard features
the "other
guys" try to
charge you extra
for like agent monitoring,
an easy to use scripting
editor, dual time
zone delay triggers,
a neat little horse
race for agent competition
and more.
Blue
Streak outbound
predictive dialers
will come with a
12 month warranty,
3 months of technical
support, training
and installation
support from the
manufacturer. You
will get a new custom-built
full size server
pre-loaded with
simple to use Microsoft
operating system
and the latest version
of the Blue Streak
predictive dialer,
agent headsets,
network cables,
a network switch
and brand new telephone
board to plug into
your choice of a
T1 or analog telephone
lines. You will
need to provide
telephone lines
and 24 agent computers
with screens, keyboards
and mice.
Your
Blue Streak predictive
dialer is FTC Compliant,
offers first hello
technology, several
throttle controls
to adjust abandonment
rate and speed of
calls, call-back
scheduler, an amazing
scripting editor
that is easy to
use, agent monitoring
and barge-in, agent
conferencing with
agent release, the
most recent version
of software and
is easily expandable.
Additional agent
stations of software
are only $300 each.
Blue
Streak Outbound
Predictive Dialer
Pricing. Starting
at only $3,192.00
Here's
a list of everything
included with your
system. Pretty
much everything
but the agent computers
and monitors for
the whole system.
Features
of the Blue Streak
Outbound Predictive
Dialer:
FTC
Compliant:
By Law, the dialer
has to stay within
a 3% abandonment
rate, can only drop
3 calls out of 100
made and must play
a prerecorded message
for each abandoned
call.
DNC
List Scrub:
Blue Streak Predictive
Dialers are fully
compliant with the
rules and regulations
set forth by the
FTC and FCC regarding
the National Do
Not Call Registry
& outbound telemarketing.
Following the National
Do Not Call Registry
is as easy as inserting
the disc of do not
call phone numbers
into the server
and clicking one
simple button. No
more sifting through
lead lists and manually
removing phone numbers.
First
Hello Technology:
First Hello Technology
allows you to hear
part of the word
"hello"
on many of your
outbound marketing
calls. This allows
your marketers to
say: "Hi, is
this Mrs. Smith?"
if a woman answers
or : "Hi, is
this Mr. Smith?"
if a man answers.
Without First Hello
Technology your
marketer can only
say: "Hi, can
I talk to Mr. or
Mrs. Smith?".
Dead giveaway that
you are a telemarketer
or bill collector.
Predictive
Dialing:
Predictive dialers
have more telephone
lines than agents
and uses a complex
mathematical formula
to "predict"
when your agents
are going to be
available. The predictive
dialer will then
make phone calls
in advance to minimize
the time between
agents speaking
to live prospects.
Conference
Capability:
Add multiple people
to a single conversation.
Monitor
with silent or barge
in:
Supervisor is able
to silently monitor
phone calls without
the agent or customer
knowing they are
there. Utilizing
the Barge In feature
allows the supervisor
to enter in on the
phone call and speak
to both the customer
and the telemarketer.
Simple Single Page
Script Capability:
Able to put questions
and answers within
your agent script
to display and capture
customer data.
Advanced
Reporting Module:
Allows you to get
reports on your
agents for better
call center management.
Advanced
Real Time Supervisor
Statistics:
Supervisor is able
to get real stats
on your agents.
Advanced
Scheduling Package:
Able to schedule
callbacks.
Multiple
Campaign Capability:
You can run more
than one campaign
at a time.
Unlimited
Disposition Capability:
You can have as
many dispositions
as you want, and
make your own dispositions.
Advanced
Time Zone Call Time
Settings:
Able to set what
Time Zone you want
to call and when
you want to call
it.
Unlimited
Scripting Fields:
Script can be as
long as needed.
Advanced
Time Zone module:
Time Zone module
allows you to select
both a start and
stop time for Time
Zones. For example,
if the best time
to call is between
5:30 PM and 8:30
PM in each time
zone, then you would
set the system to
start calling all
Time Zones at 5:30
and quit calling
each Time Zone at
8:30 PM. Now you
can call the entire
United States and
only call people
when you know they
will be at home
and answering their
phones.
Automatic
Fax and Email Capable:
Automatically sends
faxes and/or emails
to customers after
the call is over.
User-Friendly
Interface:
Blue Streak features
very user-friendly
and accommodating
screen designs in
addition to simple
on/off dialing.
Manual
Calling:
Callers can make
specific outbound
calls on the dialer
by manually dialing
the number while
on idle. This can
be handy if a caller
schedules a callback
but may have to
leave early before
a scheduled call-back
or to make other
outgoing non-campaign
related calls from
the dialer.
Employee
scorecard:
Allows for easy
rating of agents
from supervisors.
HorseRacing:
A fun way to break
the monotony for
your employees and
increase your call
center's productivity.
The horse-race is
an interactive program
within the software
pairing each employee
to their own corresponding
horse which advances
as they make sales.
Some call centers
will really make
this a fun addition
by displaying the
race on a big lcd
tv or monitor and
giving away prizes.