Emergency dialers send calls from a list managed by a computer playing a recorded message to the call recipient (or answering machine) and selectively allocates these calls to your emergency response team. There are numerous other styles of emergency phone dialing that can be carried out by this system. These dialing procedures are helpful for not only dialing your community for announcement reasons, but also for getting in touch with your support and emergency staff.

These styles of dialing entail emergency call center operators:

• There is a preview dialing feature for traditional dialing that permits your emergency staff to go over the call information before the call is placed. The caller can decide not to initiate the call.
• Progressive Dialing sends the call information to the response team operator simultaneously while the number is being called by the phone dialer. The emergency operator typically has a few seconds to go over the call information but is not able to prevent the call process.
• Predictive Dialing is more complex because the phone dialer on its own calls many numbers and only sends a call to your response operator when a person has been reached. This removes busy signals, answering machines, and so on.
• Smart Emergency Dialers make calls, play recorded messages and prompts, and send the calls to your response team only when the called person requests to speak with a member of your emergency response team.

It is vital that your emergency phone dialer support these different kinds because all emergency calling campaigns do not fit just one dialing format.