Useddialers.com started out as a small call center company located in the heartland of America. Our call center started out as a very small 5 person center that manually dialed all of our leads. About 2 years into the call center we had 10 telemarketers and decided to make the investment of buying a predictive dialer. Our call center was staffed mainly with college students and the same day our predictive dialer arrived was about the same day college let out. Our best 6 callers either went back home for the summer or had internships so we were left with 4 good callers (just not our strongest callers).

The first day our average callers made as many sales as our best callers would on a normal day and we were pretty happy. But the second day came and they were more used to the dialer plus the dialer had a chance to set an algorythm based on our specific calling paterns. Our average callers DOUBLED what our best callers used to make. From that day on, we were totally convinced that the dialer was the best investment we had ever made.

In time we added another small 4 agent predictive dialer and then another a few months down the road. Then In September of 2001, after over six months of very intensive research & price comparisons of predictive dialers, we sold our three smaller predictiv