Telemarketing laws overview

Below are links to state and federal agencies to help you find the answers to your questions related to telemarketing laws. We do not guarantee the accuracy of the sites provided.

Links from the Federal government with telemarketing law information:

State telemarketing law websites:

Alabama

Alaska

Arizona

Arkansas

California

Colorado

Connecticut

Delaware

Florida

Georgia

Hawaii

Idaho

Louisiana

Maine

Maryland

Massachusetts

Michigan

Mississippi

Missouri

Nebraska

New Hampshire

New Jersey

New Mexico

New York

North Carolina

North Dakota

Ohio

Oklahoma

Oregon

Pennsylvania

Rhode Island

South Carolina

South Dakota

Tennessee

Texas

Utah

Vermont

Virginia

Washington

West Virginia

Wisconsin

Wyoming

 

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Interpretation of the laws above links is solely the responsibility of the person reading it. UsedDialers does not offer legal advice.

Direct Marketing Association: www.the-dma.org

American Teleservices Association: www.ataconnect.org

Here are some of the major parts of the Telemarketing Sales Rule that have been taken from the FTC website:

1) Creates an “established business relationship” exception to the National Do Not Call provisions so that a company may call a consumer with whom it has such a relationship, even if the consumer’s number is on the Registry.

2) Allows a company to call a consumer who has given the company express written permission to call, even if the consumer’s number is on the Registry.

3) A telemarketing office must abandon no more than 3% of all calls answered by a person (consumer) and allow the phone to ring for at least 4 rings or 15 seconds.

4) If a telemarketer is not available to speak to the consumer within 2 seconds, you must leave a pre-recorded message.

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