New predictive & automatic dialer at UsedDialers.com

 

After using and being very happy with a full-featured predictive dialer in our own call center, we went to the manufacturer and asked them to build a predictive dialer without all of the advanced features for us to sell at an affordable price. We were very specific that we wanted to maintain the same dialing algorythm, system architecture, hardware and ease of use. If you purchase a new predictive dialer from UsedDialers.com you will not only save money but be assured of buying a reliable system used in call centers across the world for over 7 years. It's the same software as the Razor predictive dialer with some of the advanced features like digital voice recording "grayed out". The button is still on the screen, it just doesn't "click" or change colors when you try to press it. The Blue Streak predictive dialer is simple to use and perfect for a starter telemarketing company. If you ever outgrow the Blue Streak Outbound Predictive Dialer don't sell it, just upgrade it to the Razor predictive dialer or expand to more agent stations for only $500.00 each. The Blue Streak predictive dialer is fully FTC compliant and has an easy to use DNC list scrubber that automatically filters leads each time you import them into the dialer. Your complete Blue Streak predictive dialer will include: agent headsets, network cables, network switch, full installation support, technical support and one on one training once your system arrives. Pretty much all you need to supply are agent computers and a T1 or up to24 analog telephone lines. If you use a PRI T1 the Blue Streak will even allow you to change the number displayed on caller id whenever you want.

The Blue Streak predictive dialer comes loaded with standard features the "other guys" try to charge you extra for like agent monitoring, an easy to use scripting editor, dual time zone delay triggers, a neat little horse race for agent competition and more. Optional features include: inbound, voice recording, branched or logical scripting, agent coaching, and robo dialing.

Blue Streak outbound predictive dialers will come with a 12 month warranty, 3 months of technical support, training and installation support from the manufacturer. You will get a new custom-built full size server pre-loaded with simple to use Microsoft operating system and the latest version of the Blue Streak predictive dialer, agent headsets, network cables, a network switch and brand new telephone board to plug into your choice of a T1 or analog telephone lines. You will need to provide telephone lines and 24 agent computers with screens, keyboards and mice.

Your Blue Streak predictive dialer is FTC Compliant, offers first hello technology, several throttle controls to adjust abandonment rate and speed of calls, call-back scheduler, an amazing scripting editor that is easy to use, agent monitoring and barge-in, agent conferencing with agent release, the most recent version of software and is easily expandable. Additional agent stations of software are only $500.00 each.

Blue Streak Outbound Predictive Dialer Pricing. Starting at only $3,492.00

Here's a list of everything included with your system. Pretty much everything but the agent computers and monitors for the whole system.

 

Features of the Blue Streak Outbound Predictive Dialer:

FTC Compliant:
By Law, the dialer has to stay within a 3% abandonment rate, can only drop 3 calls out of 100 made and must play a prerecorded message for each abandoned call.

DNC List Scrub:
Blue Streak Predictive Dialers are fully compliant with the rules and regulations set forth by the FTC and FCC regarding the National Do Not Call Registry & outbound telemarketing. Following the National Do Not Call Registry is as easy as inserting the disc of do not call phone numbers into the server and clicking one simple button. No more sifting through lead lists and manually removing phone numbers.

First Hello Technology:
First Hello Technology allows you to hear part of the word "hello" on many of your outbound marketing calls. This allows your marketers to say: "Hi, is this Mrs. Smith?" if a woman answers or : "Hi, is this Mr. Smith?" if a man answers. Without First Hello Technology your marketer can only say: "Hi, can I talk to Mr. or Mrs. Smith?". Dead giveaway that you are a telemarketer or bill collector.

Predictive Dialing:
Predictive dialers have more telephone lines than agents and uses a complex mathematical formula to "predict" when your agents are going to be available. The predictive dialer will then make phone calls in advance to minimize the time between agents speaking to live prospects.

Conference Capability:
Add multiple people to a single conversation.

Monitor with silent or barge in:
Supervisor is able to silently monitor phone calls without the agent or customer knowing they are there. Utilizing the Barge In feature allows the supervisor to enter in on the phone call and speak to both the customer and the telemarketer.


Simple Single Page Script Capability:

Able to put questions and answers within your agent script to display and capture customer data.

Advanced Reporting Module:
Allows you to get reports on your agents for better call center management.

Advanced Real Time Supervisor Statistics:
Supervisor is able to get real stats on your agents.

Advanced Scheduling Package:
Able to schedule callbacks.

Multiple Campaign Capability:
You can run more than one campaign at a time.

Unlimited Disposition Capability:
You can have as many dispositions as you want, and make your own dispositions.

Advanced Time Zone Call Time Settings:
Able to set what Time Zone you want to call and when you want to call it.

Unlimited Scripting Fields:
Script can be as long as needed.

Advanced Time Zone module:
Time Zone module allows you to select both a start and stop time for Time Zones. For example, if the best time to call is between 5:30 PM and 8:30 PM in each time zone, then you would set the system to start calling all Time Zones at 5:30 and quit calling each Time Zone at 8:30 PM. Now you can call the entire United States and only call people when you know they will be at home and answering their phones.

Automatic Fax and Email Capable:
Automatically sends faxes and/or emails to customers after the call is over.

User-Friendly Interface:
Blue Streak features very user-friendly and accommodating screen designs in addition to simple on/off dialing.

Manual Calling:
Callers can make specific outbound calls on the dialer by manually dialing the number while on idle. This can be handy if a caller schedules a callback but may have to leave early before a scheduled call-back or to make other outgoing non-campaign related calls from the dialer.

Employee scorecard:
Allows for easy rating of agents from supervisors.

HorseRacing:
A fun way to break the monotony for your employees and increase your call center's productivity. The horse-race is an interactive program within the software pairing each employee to their own corresponding horse which advances as they make sales. Some call centers will really make this a fun addition by displaying the race on a big lcd tv or monitor and giving away prizes.

 

You may contact Used Dialers by phone at: 620.860.4205 or send us an email to: useddialers@gmail.com 

If you find this website useful, please link to it so that others can find us too

Copyright 2003-2012 © UsedDialers.com. All rights reserved. Phone: 620.860.4205